Privacy Policy

Last Updated: 11/26/2024

Capitial City Window Cleaning, operates www.capcitywc.com. This page informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of the Site and through our services.

By using our Site and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you fill out a form, request a quote, or book a service, we may collect personal details such as your name, email address, phone number, and physical address.

  • Payment Information: When paying for services, we may collect payment details such as credit card information. We use secure payment processing services and do not store your payment details.

  • Usage Data: We may collect information about how the Site is accessed and used, such as your IP address, browser type, pages visited, and the time spent on the site. This data helps us improve the functionality and user experience of the Site.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • To provide and maintain our services.

  • To communicate with you regarding quotes, bookings, and services.

  • To improve our Site, services, and customer experience.

  • To process payments for our services.

  • To send marketing and promotional emails (if you have opted in).

  • To comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party companies that assist in providing services on our behalf (e.g., payment processors, email service providers).

  • Legal Requirements: If required by law, we may disclose your information to comply with legal obligations, protect our rights, or enforce our terms of service.

4. Data Security

We take appropriate security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Data Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt out of receiving marketing communications from us.

  • Withdraw consent for the collection and use of your information at any time.

To exercise any of these rights, please contact us at jaimesamador13@gmail.com.

6. Cookies

We use cookies to improve your experience on our Site. Cookies are small data files stored on your device that help us recognize returning visitors and analyze site traffic. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you via email or on the Site if significant changes are made.

Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: jaimesamador13@gmail.com